Summary
Suggest a bundle when a customer appears to be comparing several vehicles.
What happenedCustomer completed three or more free checks in seven days.
When to send it12 hours after the third free check.
Which email design it usesMCC-DESIGN-BUNDLE: Bundle and top-up email
Button textView check bundles
Button URL typeBundle list page
What we count afterwardsCustomer buys a bundle.
Example customerPriya completed free checks for three registrations in one week and has not bought a bundle.
StatusReady for developer notes
Who should get it
- Customers who checked several vehicles
Who must not get it
- Customers who cannot receive follow-up emails
- Customers who already bought a bundle after the third free check
Extra checks before sending
- Count checks by customer ID where possible.
- Check a bundle has not already been bought.
- Check a same-registration upgrade email is not more important.
Send limits
- One follow-up email in 24 hours
- Three follow-up emails in seven days
What we count afterwards
- Email sent
- Email opened
- Button clicked
- Bundle bought
- No sale
Developer notes
- Count free checks by customer, not by browser session.
- Confirm whether app checks count as free checks for this rule.
Required customer data
- customer ID
- email address
- email permission status
- free checks in the last seven days
Required vehicle data
- registrations checked
- check dates
- last check type
Required order data
- bundle bought after email
- bundle size
- price paid
User groups linked to this email
Customers who checked several vehicles