Summary
Remind a bundle user to top up while they still have one check left.
What happenedCustomer used a bundle check and now has one check remaining.
When to send itImmediately after the bundle check is used.
Which email design it usesMCC-DESIGN-BUNDLE: Bundle and top-up email
Button textTop up checks
Button URL typeBundle top-up page
What we count afterwardsCustomer buys another bundle.
Example customerJamie used a bundle check today and now has one check remaining.
StatusReady for developer notes
Who should get it
- Bundle users with one check remaining
Who must not get it
- Customers with more than one check remaining
- Customers who cannot receive follow-up emails
Extra checks before sending
- Read the latest bundle balance after the check is used.
- Check the balance is exactly one.
- Check no other follow-up email was sent in the last 24 hours.
Send limits
- One follow-up email in 24 hours
- Three follow-up emails in seven days
What we count afterwards
- Email sent
- Email opened
- Button clicked
- Bundle bought
- No sale
Developer notes
- Read bundle balance after the check is used.
- Do not send if the balance is two or more.
Required customer data
- customer ID
- email address
- email permission status
Required vehicle data
- registration just checked
- check date
Required order data
- bundle size
- bundle checks remaining
- bundle bought after email
User groups linked to this email
Bundle users with one check remaining