Summary
Invite a customer to run a fresh check one year after a paid check.
What happenedCustomer bought a paid check 365 days ago.
When to send itOne year after the original check.
Which email design it usesMCC-DESIGN-RECHECK: Fresh vehicle check reminder
Button textRe-check this vehicle
Button URL typeFresh check page for the same registration
What we count afterwardsCustomer buys another check.
Example customerJordan bought a paid check for EF56 GHI one year ago and has not checked it again.
StatusNeeds design review
Who should get it
- Customers who bought a paid check one year ago
Who must not get it
- Customers who bought a newer check for the same registration
- Customers who cannot receive follow-up emails
Extra checks before sending
- Check there has not been a newer paid check for the same registration.
- Check the registration can still be used safely.
- Check permission again before sending an older reminder.
Send limits
- One follow-up email in 24 hours
- Three follow-up emails in seven days
What we count afterwards
- Email sent
- Email opened
- Button clicked
- Fresh paid check bought
- No sale
Developer notes
- Confirm how long vehicle data links can be kept.
- Use a fresh permission check before sending.
Required customer data
- customer ID
- email address
- email permission status
- last follow-up email sent date
Required vehicle data
- registration
- make
- model
- year where available
- last paid check date
- newer paid check status
Required order data
- original paid check order ID
- fresh check order ID if bought
User groups linked to this email
Customers who checked a vehicle one year ago